Every organisation has more potential than its team can reach.
Sydney, since 1988
We’ve spent nearly 40 years doing this work.
Projects stall because the right capability isn’t there. Opportunities pass because the bandwidth isn’t there either. The strategic work sits behind the operational because there aren’t enough of the right hands to move it forward.
And while you’re working through it, your competitors aren’t waiting.
Marketsoft fills the capacity gap - bringing the specialist capability that’s too hard to recruit for and too urgent to wait.
Every consultancy will tell you they extend your team. Most of them are selling you bodies and hoping for the best.
That experience isn’t just depth - it’s trust. When we walk into your business, we’re not learning on your budget. We’re applying what we’ve already tested, refined, and proven somewhere else.
That’s not capacity. That’s advantage.
And it’s not something you can recruit.
How we do it
We help your leadership team see what’s possible and build the plan to get there. Strategic consulting, opportunity assessment, transformation roadmaps, and executive facilitation.
The infrastructure layer that connects what’s disconnected. Data engineering, integration, migration, identity resolution, and platform architecture.
The insight layer that turns your data into decisions. Predictive modelling, segmentation, analytics, and market intelligence.
Building the AI capability your roadmap demands but your team can’t resource. AI strategy, agent development, intelligent automation, and machine learning implementation.
The execution layer that connects your strategy to customer experience. MarTech implementation, campaign architecture, channel optimisation, and digital transformation.
The foundation that makes everything else trustworthy. Data quality, compliance, privacy, regulatory readiness, and stewardship.
The people layer that makes transformation stick. Cross-team alignment, stakeholder engagement, adoption strategy, and operating model design.
Proof
Much of our work happens behind the scenes, helping organisations solve complex data challenges, strengthen their capabilities and achieve meaningful outcomes.
We respect the confidentiality of our client relationships, so some names have been withheld. These examples offer a glimpse into the work we do and the long-term partnerships we build.
B2B events and exhibitions
What was in the way
Event management and engagement challenges across B2B events.
What we did together
Data solutions that helped transform the event experience.
“The team’s attitude sets them apart from others I’ve worked with. The positive, can-do mindset that is driven to solve problems has propelled our business objectives beyond expectations. I highly recommend you work with Daniel and his team.”
An Australian home builder
Started as reporting support, expanded into full data strategy and identity resolution across six disconnected systems.
A national charity
Started as campaign support, expanded into cross-divisional data strategy connecting fundraising, retail, community services, and supporter engagement.
A global software company
Started as pipeline data, became a five-year engagement building and maintaining enterprise-grade pipeline infrastructure.
A global financial services company
Brought in to extend internal capability, delivering specialist data and analytics support that the internal team couldn’t resource at pace.
In their words
“The response from the reactivated donors you supplied has been encouraging so far. Plus we received a $3k donation today (the average cost of a home in Asia Pac where we work) from a donor whose address was updated. So it has more than paid for itself.”
“The Marketsoft team went above and beyond on all deliverables … The outcome for us is that we now have well-defined data and a CRM that will guide our business operations and be a reliable central source of truth.”
“Sometimes great things can come out of the most unexpected situations, and for us, meeting Marketsoft was one of them. Not only did they provide a solution for a years-long data issue we were struggling with, but they also developed an approach for an opportunity we didn’t even know we had.”
“The team at Marketsoft have added real value to our enterprise. Agile, hardworking, and solutions focused. Smart but relatable. Most worthy of high praise. They have my respect.”
“Marketsoft has made an indelible imprint on my business. It has given me insights into my business that I previously wasn’t aware of - both good and bad. It has offered up solutions and helped to implement them in quick time. These are people I trust.”
“We have worked closely with the Marketsoft team for many years. We find their service to be extremely professional, of a high integrity, and solutions orientated. … We have seen much improved results by working with Marketsoft and highly recommend their services.”
Our people
You won’t get passed between departments. You work directly with the people who understand the detail, ask the right questions and genuinely care about getting it right.
Managing Director
Chief Executive Officer
Chief Innovation Officer
Chief Marketing Officer
Chief Growth Officer
Head of Delivery
Program Manager
Senior Technical Analyst
Senior Data Analyst
Data and BI Developer
How we work
Five values guide how we work, with each other and with our clients. They shape what it’s like to have us working alongside your team.
Mateship
We’re in this with you
This is about putting each other first no matter what. It’s about having each other’s back. It’s about giving the benefit of the doubt to our own. It’s about putting our team before all else. It’s about trust. The second any one of us feels alone, we have failed.
Play Fair
Honest advice, always
This is about ensuring that there is balance in the way we work. We acknowledge the hard times, and counter them through time away. We self-regulate definitions of fun, funny, and fair; we do not need to be told. We do not keep score; we simply work or play as situations demand.
Dirty Hands
We do the real work, not just the strategy
This is about not hiding from the hard work. It’s about committing aggressively, and standing by our word. We all get in and do what is needed. We do whatever is best for the team, above what is best for ourselves.
Learning > Process
We adapt as your world changes
We understand that making mistakes is part of tech life; moving on and sharing the learning is what’s most important. We do not hide a mistake or failure. We support each other’s weaknesses and work together to deliver outcomes. We never stop learning.
No Bullshit
Clear, practical, straight answers
This is about us having the courage to be ourselves; in front of clients, in front of friends, always. It’s calling a spade a spade. It’s removing abstraction and simply telling it how it really is. It’s being honest, even when it’s hard. It’s not allowing the outside world to change who we are. It’s about only working with clients who ‘get us’.
Resources
Guides, white papers and articles, on the problems our clients are working through.
Guide
A practical guide to help Australian not-for-profits adopt AI responsibly and protect donor and client data.
White paper
Why a single customer view is critical for growth and measurement, and how it builds personalisation and loyalty.
News
Marketsoft enters its next chapter with Michael Mocatta as CEO, strengthening its commitment to helping Australian businesses unlock opportunities, overcome capacity challenges and accelerate growth.
No pressure. No obligation. Just a practical conversation.
Or call +61 2 9432 7400
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